Lok Sabha passes Consumer Protection Bill, 2018

  • Lok Sabha on December 20, 2018 passed the Consumer Protection Bill, 2018 that seeks to replace the Consumer Protection Act, 1986. 
  • The Bill enforces consumer rights and provides a mechanism for redressal of complaints regarding deficiencies in goods and services.
  • It seeks to establish Consumer Disputes Redressal Commissions at District, State and National levels. 
  • The district Commissions are authorised to look into complaints involving claims worth one crore rupees, which was 20 lakh rupees earlier. 
  • The State Commissions’ limit is to be increased from one crore rupees to 10 crore rupees. Complaints over and above that limit would be handled by the National Commission.
  • The Bill also seeks to impose stringent punishment for food adulterations. 

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